The management of IT infrastructures, be they network or security devices, servers, solutions and so on, configuration activities, often in response to requests for maintenance activities to guarantee the efficiency of the services offered.
It is often an internal management service, but this choice is not always free from problems of costs, skills and service levels.
The reliability of an operational management service can be considered as the conditioning of companies in terms of experience, sharing of skills with other IT activities classified as priorities because they are linked to the business, the difficulty in finding the skills.
The "N & Soc Management" service, provided remotely by the Dastechnologies DOC, aims to relieve the client of the above problems by responding to management needs through outsourcing and / or co-sourcing of the various configuration activities, maintenance, incident management and problem management.
The scope of application of the Network and Security Device Management was implemented by systems and devices that have a plan with the customer's IT infrastructures such as:
- Network devices such as firewalls, VPN concentrators, routers, switches;
- Security gateways such as proxies, URL systems and content filtering;
- Security systems such as IDS / IPS, antivirus, antispam;
- Authentication systems such as Radius AAA;
- Virtualization systems, archiving.
The activities carried out cover the areas of
- Configuration management;
- Change of management;
- Incident management;
- Problem management
- The service can concentrate on management activities, without worrying about operational management.